Hi everyone, someone contacted us recently and wanted to know the minimum years of experience to be a tech 1, 2, 3...I replied with my organization's requirements (listed below) - I'll give you the opportunity to share yours in the comments section.
Also share your thoughts - what else qualifies someone to be a senior technician? IT skills? Business sense? Specialty training? Thanks, Scott
Tech 1 – 0-2 years experience
Tech 2 – 2-5 years experience
Tech 3 – 5+ years
Tech specialist – 7+ years, 3 of them as a tech 3, certification required